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| How do I fix no or poor audio/sound quality? |
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- Can you hear audio/sound from other players ? (WMP, MP3, MPEG, DVD or others)
- Check for correct sound card installation/fuctionality
- Make sure your speakers are on and is properly connected to your computer.
- Check volume for proper setting. ( fix mute or too low)
- Click on “Option” button to go to “Property setting” window. Select “MY IPBOX” (USB Audio Device/Audio) as Mixer Device. Click “OK” to save the setting.
- How do I select proper audio device ?
- Click on “Option” button to go to “Property setting” window. Select “MY IPBOX” (USB Audio Device/Audio) as Mixer Device. Click “OK” to save the setting.
- How do I remove echo effect?
- Please unplug, turn off or mute MIC from your computer.
- Temporarily remove USB Headset that you use for internet phone service. (e.g. Skype)
- Unplug line-out audio cable from MY-IPBOX. However, this is NOT recommended if there is no sound afterwards.
- Select “Mute” on the “Line-in” section from Master Volume Control.
- Please try reinstalling MY-IPBOX driver file on your computer.
- If none of the above works, what do I do next?
- Please plug-in audio cable to MY-IPBOX. (line-out port)
- Then connect same audio cable line to line-in port on your computer.
- Then start MY-IPTV Anywhere Server, and click on “Option” button. In “Mixer Device setting” window, select the audio device. Then select appropriate playback and recording channels.
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